Personnel discret et accueillant, Chambre au calme, Equipement (climatisation) qui fonctionne

room was very tatty with loose wallpaper, chair was worn and tatty with large tear. hardly slept because of noise from creaking floorboards above and in corridor outside room.Could'nt see through filthy window.

Super stuff - very clean

Friendly service. Large rooms. Clean and well kept.

Room was lovely carpet bit stained, we ordered breakfast in our room prompt delivery few items missing and we had to pay immediately as reception forgot to scan my debit card. On the whole a lovely stay used leisure centre great relaxing time.

Location, the staffs' friendliness although they do not speak English, the comfy room in tatami

location - big rooms - clean

Worked for us

Centrally located hotel in Kensington. Value for money

The staff, especially the concierge; the location and the art installations