My brother was trying to print out his boarding pass for his next trip. Hotel has pcs for people to use but not print out from those. The staff did nothing to help. Could have help more

just new, tidy, transquil

The hotel beds were comfortable and the shower was amazing. The only grip we had was that the complimentary beverages e.g. coffee, tea, mineral water were not replenished daily.

Nice and clean

struggling to think of good things. Location was ok, handy to city

Lovely location near the park. Nice and clean room. The staff was very helpful, and let us drop of our bags two days early (we were going for a day-trip before our stay and didn't want to bring the luggage).

Very kind, always ready to help staff,clean & new facilities, convenient location get to London

nothing good to say

Guests turning up to breakfast wearing Pjs No! Alarm going off at 4 in the morning (smoker) Only reason for not enjoying breakfast wuth you. Thankyou regency you looked after us very well. What a shame the guest abused your hospitaly Forgot sat nav sent u

The hotel property and location are good. However, that are all the good sides of this hotel. We arrived and got informed when we bought the pass that the hotel will give us one day pass. Thus, we just bought the normal daily pass which is just the cheaps