The location is amazing, on the lake waterfront! So beautiful and peaceful. Staff is good and welcoming. Grotto spa is relaxing. Food is to die for- delicious and mains portions are filling. Must stay if you are in Taupo!

The staff are very friendly and helpful. Near with Kanda station 8-15min for Metro subway and JR. Near cafe and convenience store. The bed room & the bath room are excellent. We have a great experience in here.

Had what we needed and was as described

friendly staff, clean ..cant think of a third

The service is satisfactory.The staff is nice.However,the room is too small .

Room not old, good for sleep. Staff has 1day bus ticket for sell.

Great location ,with friendly staff. would stay again

I was disappointed in waiting 45min for garlic bread and entre's. No main ordered. No apologies given either. Unacceptable.

We take a taxi to the hotel from the airport, it costs us about 30000W. The room is big and clean, but the bed is small. They offer us a baby bed which is big enough for our son who is two years old. The hotel has four or five canteens, i think the one in

Cleanliness of room, location, ambience