When I arrived, I was told that I got upgraded, which in fact is not. I originally booked a family room with proper bed but was upgraded to a pull out bed that sunk in in the middle. Other than that, hotel was adequate for the night's stay.

Stayed at start of winter. Room was small and very basic but very clean and provided tea/coffee, kettle, fridge and a flat screen t.v. in the room with sky movies. Bathroom very basic and extremely outdated - definitely needs a refurb. Hot water tap on h

Everything ok

The room had a very noticable slope on it. There was a water leak from the back of the toilet that ran down hill and pooled on the bathroom floor. The hot water splurged out in fits and starts. The coffee "facilities" required us to fill the ju

Often stay at the Grosvenor, great value for money!