All the staff is very gentle but only can apologies in front of repeated mistakes (issue with keys, mini bar empty and fridge without electricity, concierge who forget to follow up request) Moreover the laundry service is incredibly expensive almost 50$

My wife broke her leg in Cognac & we needed an overnight to get to the ferry. We don't speak French & I rang to book a ground floor room. The girl was most unhelpful so we booked on line & hoped for the best. On arrival the young man was v

Noted that you have to bring your own tooth brush due to their Eco friendly policy. Or you can buy a new one at the mini bar. Others like you have limited times to use the fitness and swimming pool as well.

Clean rooms, comfortable beds, friendly staff

parking location extras in the room

I have stayed here before and will again. Excellent location. Friendly staff. Easy wifi access.

Easy access to metro/airport shuttle, clean hotel, attentive staff

Great environment and safety area.

Breakfast, Staff Performance, Location

location,comfort