Great

Well, it's an airport hotel so it needs to be close to the airport. I found the staff there friendly and chatty and the facilities were good. I liked the "Have you forgotten something?" machine with razor blades, combs etc and the ironing ro

hotel is located in the middle of shinjuku. it's very easy and convenient to commute to other places.

Staff, room, bathroom

clean, close to metro and great value of money

Value for money

The hotel is conveniently located near Shinagawa, so most popular places in Tokyo can be reached within 30 minutes via train and subway. Rooms are spacious, well decorated and comfortable. Concierge was very helpful in booking restaurants, and the staff w

Clean with very good location, just next to tramway, malls and department stores. Room newly renovated , but old hotel facilities. Not much space in room for 2 luggages.

the staff is cold but ok. u can find everything nearby. room is small but clean. the elevator is breakdown when i live.

Simple small room with no frills. The internet connection .... Was hoping to check in at slightly after 1pm but was just given a flat "no" without even checking .... Either it's "policy" or the front desk is telepathically connecte