Location / Staff / Value of money

Rooms were small and in need of renovation but fine for one night.

Grand but tired hotel. Urgent need of refurb

A very central location.There were lots of small cute restaurants and bars in Fukushimma which is a quick walk away. The staff were excellent in helping me to sort out access to computers, printers and scanners and the wifi was excellent. My room was ver

I was very satisfied with the lodging and the staff was incredibly friendly and accomodating. Those attending the front desks spoke a range of languages, and so communicating was never an issue. A bit of a walk from Osaka Station, but the location is sti

It was our first stay at the hotel and would love to go back!!Minor niggles but nothing to diminish our stay,beautiful room and excellent staff.Peacock Alley's afternoon tea was a delight,the atmosphere was calm and relaxing.

Hotel was great value for money, friendly staff, good location. No complaints at all, would use again.

Comfortable, well equipped, spacious

staff friendliness, excellent location, comfortable room

better than price, very neat room, easy to find