Stayed after catching up with friends in Birmingham before catching the train home - room, bed, bathroom and staff all excellent - carpets could do with replacing or steam cleaning - I'd definitely use it again though

Comfort, clean and good location

I was told free wifi and breakfast included when I booked on March, neither were free. When I booked through agoda I specified two people, they said I had only paid for one person so I had to pay the regular rate for the second person. My bill was a lot

Breakfast, staff, location

Hotel location is easy to reach and close to the bus stop. The window of room can see the Lake Ashi and Mount Fuji. Really good view. In the hotel, there are hot spring. It's really relaxing espascailly walking all day in Hakone. Food is good in the h

location service and staff

Modern, clean, spacious and homely

l'accueil très sympatique, l'hotel très bien situé, hotel propre

Dusty, had a smell, deluxe room was very small.

Location service and staff