Convent quiet bed comfortable

Check in was awful. Had booked through Agoda. Dinner bed and breakfast. Had voucher and confirmation on iPad. But had to stand and wait while reception called for 15 minutes trying to confirm. She then turned round to other staff member and said just give

Nothing

Food bar and quit

clean comfortable rooms, close to underground, next to Tower Of London

Not bad

Attentive and kind staff, location, internet

The hotel is located at a very strategy location in ease of meeting with customer and good restaurant around the hotel. The staff generally is helpful and able to provide good service.

clean, spacious and quiet room; clean bathroom; friendly staff

Staff is good and polite. Location is a bit far from the train station. I found one broken chair inside the room but they didn't replace it.