Front Desk needs better customer service training. All other aspects of the hotel were superior but do not expect a late check out under any circumstances, they will charge you 100 USD for 3 hours.

Schöne Lage - aber ungepflegt

Location, price and service

Location good. Good service and nice room

All staff were wonderful ( Gamal and Sisi )

Confusion at check-out as to whether I had already paid the bill despite presenting the Agonda voucher at check-in. They initially tried to charge me again but fortunately my companion speaks good French and was able to help. After checking (with whom?)

location room service

Good location, clean and modern

It's proximity to the volcanic mountain of Kagoshima.

location, size of rooms, quality of service