location cosy and clean

Close to the Underground.

Never stay a such 5 stars level hotel with so few extra facilities. I don't know why I should pay for using swimming pool after I payed so much for living this hotel.

I felt like the hotel had a staff morale problems in my experience this is usually due to poor management practices and lack of staff recognition of staff by senior management. I rated the performance of the staff poorly their was a couple of exceptions

Near to the museum , many restaurant or cafe

Läget

Very good

Affordability, airport, value

Well spoken staff with good customer service skills

Location, close to metro station, friendly staff