Obliging Staff and good rooms

Staff, Room big with suite, quite

Can't fault this place, every part of it was fantastic and we are already planning our next visit

Trees obscured the view to see fuji on the second floor.

It was ok

I had problems with toilet not working properly and had to ask twice before it was fixed. Fridge not working - no hair dryer in room. Problems with reception regarding credit card for guarantee of payment. Yes they wanted it, no they did not want it - and

They asked me to pay for breakfast but it has indeed already included in the room price I booked via agoda. When I checked out, they said I have taken away 1 extra bottle of water and need to pay for it. I insisted that I didn't do it and they finally

Good location reasonable price tidy room

Disappointed with overall experience. Hotel was very noisy and doors banging in the frames

The room AC was set on very cold but the staff fixed it very quickly. London eye just around the corner.