My partner made a request call to the hotel to have room set up for our anniversary. The staff answered yes, however when we checked in, there is no room being set up. Instead the heater is broken and we need to change our room at 1 AM in the morning.

Chambre sale: moutons sous les lits, douche avec calcaire et traces bleuâtres. Bouilloire avec des champignons dedans. Sol sale et collant.

Cleanliness, space, staff

Preço, localização e qualidade.

Dinner was good, staff friendly & understanding re complaint

Location,staff and ambiance

hospitality, site and classical atmosphere

This hotel is nice and clean, and easily accessable by subway or taxi, being very near the main Tokyo station. Plenty of eateries around the hotel so food is not a problem at all. Take note though as there is another Villa Fontaine hotel nearby, so make s

Location

New deco room with very good air-con. Excellent shower place. Message services downstairs is valuable.