Not a good hotel, i would avoid or use as last option. I checked in and checked out within 10 minutes and asked for a refund. This hotel is not good but the staff were helpful. Both lifts were broken and my room was on the 5th floor and i was never going

Location was excellent

Fab experience. Only one issue we were above a wedding celebration so music until after midnight and revellers on corridors till 3am

Spacious room. Near to train station. Themed rooms.

Great view, superb service, large room, next door to Landmark plaza and across the street from Queen's mall and Minato mirai train line. Definitely my choice of hotel in Yokohama.

The room is small, but the price is expensive. Only the view from the window is good, but it really doesn't worth the price!

We booked a room in the Grand we had a neighbour a seagull nesting outside the window. We had elephants marching around their room above. The shower had to be held in the correct direct with a piece of stiff card which was already in place for us. The old

complimentary upgrade to suite far away from central near to O2 and cable car ride

Location, large room, excellent service

Location, breakfast