Great staff, comfortable and clean, great location

Bus scheds , near to airport, English staff

location, bar staff, reception staff

good location, clean hotel, walking distance to train stations small double room cannot open 2 big luggages at the same time but understandable for hotels in japan

We were a group of ladies mixed ages from 24 to 61 celebrating a 30th birthday. The rooms and bathrooms were clean. Staff very helpful, especially Charlotte who always seemed to be on duty. We had breakfast which was well worth the money and we were pleas

Although it is compact, the hotel is cosy and newly decorated. The location is good too, 4 minutes walk to Paddington station. I note that the staff was extremely helpful. We arrived the hotel very late night and they offered help about foods. Impressive!

Location to train station; city centre; clean and tidy

Location, friendly & helpful staff

The hotel is a bit outdated. The decor is kind of old and facilities can be updated. But it was a decent deal for the price we paid. There are convenient stores right in front of the hotel. We requested for a non-smoking room, but was given a smoking

The residence is near the metro. Room is rather small and Basic.