Staff were prompt in addressing our need to change room due to the intial placement of the room beside the breakfast lounge. The hotel is located 5mins away from the tube. However, one unpleasant experience we had was with one of the receptionist who is q

I was offered early check in plus late check out which was greatly appreciated after ans before my long haul flights. Great views from my room overlooking Kensington Palace. The real treasure is the view from the bar/restaurant on the 10th floor. Don'

good service

More than 1 night should be not comfortable

Staff, room, breakfast

very clean, excellent staff service, well designed and furnished rooms

Precio, aparcamiento y que no cumplen su propio horario de cierre del recinto

We stayed here before a cruise and found it a great location arriving into the Sakuragicho station and then a very short walk. Not huge rooms but adequate and of nice decor. Smallish bathroom as most are in Japan. Nice views on high floors and staff ve

ubicacion, comodidad, precio

Friendly staff, clean, comfortable