accessable, friendly and near to shops

accueil confort proprete

The staff were so friendly and attentive. Being a stranger to London I felt welcomed as a guest.

Nothing

Location

Garden, pool, tranquility

Very efficient and friendly staff, good location and good internet. Very convenient too as the airport bus stops right in front of the hotel.

Room bed bathroom

The Pillow cases were crushed suggesting to us that it had been slept on by the previous occupant and not changed. Upon bringing this to the notice of the Front Office staff, was told that they do not iron the pillow cases. Having waited for over a hour n

Staff mostly very good, location excellent, but no parking