Great location but I have never been ignored by staff so many times. Staff seems very absorbed with their own problems.

very good location

location

Very good at design, perfect location for fairs

Receptionists could have been friendlier. Free pancakes in the morning were great, you have to wait quite some time though. Free dinner was okey. You get something for your money. Wilson car park is right behind the house, which is expensive though. Overa

Comfortable and clean. Most of amenties and services of 5star experience. A little pricey in dining in options. Lacks personalised touches though and staff a little aloof. In room amenities not especially generous....e.g only a few teabags..and no coffee.

localisation, tarifs, propreté et cachet

We arrived at noon to be told that check in is at 16:00 and the room is not ready. Although they knew we were in town, we could not get the key until 15:45. And yet, the next morning, with a check-out limit of 11:00, they pounded on our door at 9:20 to

This hotel is nice and clean, and easily accessable by subway or taxi, being very near the main Tokyo station. Plenty of eateries around the hotel so food is not a problem at all. Take note though as there is another Villa Fontaine hotel nearby, so make s

location, staff