Very convenient location(near subway, convenient stores around), above average buffet breakfast, very clean, very accommodating staff! I intend to bring my family to Osaka and stay in this hotel!

Was expecting a washing machine for a service apartment but there wasn't any. On the 1st day the key card was not working, had to go up n down to change. The staff could have told us in advance that they changed their lock system.. location was good,

1.Food Service 2.Bathroom service 3.Front desk service are very good.

big room, good location, good value

Close to town centre, lovely swimming pool and spa, attentive staff

ripoff

The hotel needs to hire more English speaking staff. Otherwise all was well.

Very good facility (spa and pool), very convenient location, very friendly staff

Room was cold as we were assigned to last corner room. Quite far walking distance to lobby. No elevator and have to carry luggage to the room which was quite tiring. Location is near Waitomo Caves which is perfect for short stay.

Reasonable price