Loved staying in this hotel, the old historic building is something you must see. The rooms where clean, food was excellent and the staff very very helpful!!

Although the staff was very friendly and location was great, our A/C did not work and there was mold in shower of bathroom. We also were not given coupons for breakfast nor anything for parking. Our one night stay cost us around 330 US dollars, definitely

We absolutely enjoyed our stay. Unfortunately staff may need more training to be up to the standard of a 5 star hotel. Breakfast was good and options are few. Top up on buffet breakfast is a bit slow though we don't mind it as we are on a holiday.

Staff were so friendly, always greeting you. Location great, shopping and restaurants abound. 7/11 on level 2 handy. No English tea spoons or sugar in room. Used shuttle bus service from hotel to Narita, easy hotel to stay at, enjoyed our stay on 26th flo

Good location, Great staffs & Nice room !!!!

I travel a lot for work and being able to work out is necessity. I found out that I needed to pay to use the gym on a daily basis or for free only if I worked out between 6-7am

The website is extremely deceiving. We booked for a so called family apartment and it turned out to be nothing more than a one bedroom apartment with a double bed and two sets of mattresses on the floor in the sitting area. There was hardly any room to

The staff and the hotel were just absolutely wonderful. The staff were friendly, helpful and pleasant. My family loved it and we would definitely want to return. The room was spacious, clean with an nice big tele and a mini fridge. Location was just perfe

Big room, helpful staff, good dinner

We enjoyed the view as we were been given the highest floor during our stay. Perfect.