location,price and comfort

quite, by itself, warm

Only problem was wifi was very slow and spotty.

Staff, room, location

The restaurants are excellent

The room was small and old, the duvets were old and smelly. The lift operates slowly and we use the staircase most of the times, which creaked upon walking. The toilet and shower facilities were in a depressing state, with an extremely tiny basin which le

We stayed for 3 nights and the service was good. Concierge helped us with inquiries on pharmacies and hospital as one of our friend fell ill. Thanks

We were dismayed that in addition to having to endure airport and flight re-cycled air, we were forced to do so all night too. There was NO fresh air available at all. The milk allowance, 2 miserable little pots each for the day was pathetic.

spacious room, friendly staff and 5 minute walk to oxford street

Good size room, close to shops and train station