Bad & impolite staffs. Requested non-smoking rooms but were provided smoking room even for small baby and elderly. Staffs response nothing to the requests.

The worst part was the bathroom, the shower needs updating and the drainage is poor. Location is amazing

the staff is exceptionally kind and helpful, easy metro access to La Defense and everywhere else, th location is ideal.

Comfortable hotel. Disappointing that you have to pay to use gym. Why have it at all.

L emplacement et propreter des chambres

Good location, comfortable room

Greetings. helpfulness. clean

I have never found a place where management have effectively gone and plundered the local schools and made them all staff. None of the staff seem to be trained in hospitality, nor do they actually look like they have ever served any time in training or i

breakfast,bed.

Easy to get to from Heathrow (a few streets from the Bond St tube station); Perfect location (easy to get to a lot of interesting places - Tate Modern, Tate Britain, Trafalgar Square, British Museum, Victoria and Albert Museum, etc) by tube or simply by w