clean and near to paddington underground

Pro: We are happy with service delivered by all the staff. The character room is a must for family with children. Location is good as connected to Lotte World adventure, Lotte Mall and Subway station. Breakfast is good, but close early at 10:00AM. Con: T

The food was very good, the staff was helpful. We were expecting the room to be in keeping with the Chateau and it felt it could have been any Hotel. The decor let it down.

Location and service

Amazingly friendly, professional staff. Excellent location. Beautifully traditional.

This is the second time we have stayed at this hotel, location is perfect both times rooms overlooked the lake. Check in was quick, room itself looked good but on closer inspection we saw worn carpets, tired shabby bathroom with unpleasant looking bath se

Staff excellent.

i booked this hotel because i can use its public hot bath for free. turned out the location is great because we travel up north for 2 days. However, the reception staff was the worse I have encountered out of all of my travels. The receptionist was a f

Room was hot.

Helpful staff, quick access to bus and monorail, close proximity to disney parks