The room is ok, but the bathroom is too small and the amenities are too little. Very near to lancaster gate subway station and entrance of the hyde park.

We stayed here for one night and it was exactly what we wanted. Close to JR, Ropeway, and waterfront. Staff were friendly and helpfull. Our room was very large for a Japanese hotel. There was lots to eat nearby and close to the morning market. Would stay

Hotel was good however I stayed here to gain access to the spa for a swim and sauna... The sauna was dirty. The changing rooms were dirty and the pool was full of children.

If next time we go to Kyoto, we shall live there again.

Staff is nice, sweet smile and explaining the attractive places and recommend where to go. Room is clean, good kitchen facilities where we can cook for our dinner. Room is warm with heater.

Clean rooms, value-for-money, friendly staff

Excellent hotel. Great value for the money. The hotel was very clean, with excellent customer service, great amenities and the breakfast was soooo yummy! Will definitely use again.

All staff were wonderful ( Gamal and Sisi )

Room size. Staff. Location

Style, staff and close to most transport.