This hotel was very peaceful and relaxing with a cosy lounge and an open fire.

Car parking facility combined with airport transfer make this a great choice when flying. Room location (201) was the best we have had so far. Rooms are a little outdated, but have all the essentials and a comfy bed.

location is great but not impressed with the staffs who are borderly polite

Quite run down and not value for money at all

Location, room size.

Well located within walking distance of two subway stations. Staff have excellent English and were always willing to assist. A great place to stay and see the Shinjuku area.

It's probably 20 minutes by foot from the JR Tokyo Station but they provide free shuttle from hotel to Tokyo Station until 11:00am. None in the afternoon though and none from the station to the hotel. I dont mind staying here again next time as a sol

Buffet restaurant service and food quality are good. Booking via Agoda website was not given Kaiseki dinner service to room as local Japanese booked direct with hotel. Onsen facility experience not to expectation.

This is definitely not a 4 star hotel. The unit while a nice size was extremely shabby with threadbare carpets. The unit was not particularly clean & the carpet in the lounge area was filthy with spills all over it. I would say that this was the sh

Lobby, staff,breakfast.