lOCATION, STAFF AND CLEANLINESS

Everything else was good, except the hotel staff were not quite as friendly as we have expected in Japan. Request for an hour of late check out, was given an unhappy face. Delayed my time by 10mins, as the lady in front desk tried to explain how i needed

but so small

Tres déçus de mon séjour,heureusement que 2 nuits. Arrivée,on attend 10min a l accueil,alors qu à notre surprise,la dame de l accueil est juste à côté de ns dehors entrain de fumer et trinquer avec d autres personne

The rooms are spacious.Breakfast is excellent. Good location with shuttle to airport. Only one bath towel though for two people which was a disappointment. Otherwise a good hotel for Heathrow airport.

Location, staff, and breakfast

Nice staff, good location, clean room

It is very nice place, but the size of room is really small.

staff, location, surrounding

Free WIFI, parking & great location with nice rooms!