Very impressed with this hotel. The room has everything you can want including an iron and ironing board which is always important for a business traveller. The staff are all typical of Newcastle people, friendly and warm.

receptionist welcomed with no smiling and no greeting assigned uncleaned room and wrongfully charged parking fee to me travelling by train poor and dirty facility strongly recommened not to choose

friendliness location and culture

Room too small, breakfast ordinary, room facing the street very noisy at night!

The room is smaller compared to the review one, and the receptionist is not professional in explaining in details. I am very upset when i see the room then i complained but no response.

Had difficulty in finding place. Staff was very nice. Food was good. Bed room carpet was not cleaned enough. Happy with overall facilities.

Location is great for me as it is near Citibus terminal for airport

nice and profesional man in the reception during our night arrival, bathroom was ok

Value,location and staff

Close to beach, race course and restaurants