Only complaint was the 12.5% service fee added to the bill for the self service buffet breakfast. Not on, Otherwise very good

I'm a frequent traveller and I love staying in this hotel over n over

Nice location, very nice details

Location, breakfast, concierge

Nothing much to say. Though the room size is rather small, service/location are excellent. Staffs are very helpful and assist all your requests with smile and efficiency.

There was no soap, etc. Just a 3-in-1 for everything.

No bus after around 6 pm or before 8am , you must use taxi after 6pm , which is very expensive, around 5 minutes drive cost you 1500 yen. But nice Fuji mountain view and kawaguchiko lake. Not much restaurants around, if you driving own car maybe it is goo

Genug Parkplätze, Guter pool

Very close to Paddington station. Lovely hotel, quiet rooms. Loved the Eco friendly touches.

Reataurant, customer service, location