Location seems a little remote if you don't want to drive during your stay. My room was slightly "tired", some other rooms looked fresher (from outside anyway). For whatever reason, I found the Reception staff slightly impersonal (but not im

comfortable bed

Nice pool spa area, but put us the furthest away from pool spa restaurant, no one there hardly and cold night, we had no one around us, we were disappointed but than the room smelled had over powering smell of air freshener to try and cover it, we paid $1

The attitude of the desk manager was in particular very appalling. Least attention paid to customer needs and very unhelpful nature. Hotel in itself was good in location and built.

Location, neighbourhood and comfortable beds

Bed,Cleanliness,Friendly staff

Very comfortable room

Comfortable, location, nice staff

Punakaiki is a small town that is very outskirt. Restaurant is limited esp after 5 pm, we were big group the restaurant at the resort cant really have us as we didnt make any reservation prior and there was only one person in the restaurant who take care

FEL GEPLAAGD DOOR ROKENDE GASTEN, ZELFS DOOR DE VERLUCHTING WERD SIGARETTENROOK BINNENGEBRACHT, DUS AFZETTEN. Door de vele rokende gasten kon ik ook de ramen niet openzetten, werd ook 's nachts wakker van de sigarettenrook. Ben in behandeling voor mij