location staff breakfast

location , Cleanliness and friendly Staff

rooms restaurant location

1. Location is excellent 2. The facilities in the hotel is not enough. For example, the room does not have Refrigerator. Most of the facilities inside the room are very old and you can't feel what does the "Garden" mean 3. Very noisy. You ca

They upgraded our room, so it was more spacious than I was expecting. The hotel is slightly further from Shinjuku Station, but the hotel has free shuttle at 20min intervals until 9:00pm. There is also a convenience store at the basement and underground li

spacious room but small toilet and shower space; though a bit far but it is still walking distance from city center, have all facilities required

Ubicación, (pequeña) piscina climatizada, limpieza

First time in a 5-star hotel and was anticipating the full package and more as it was not a cheap deal. The staff were friendly and helpful as you would expect. The lights did not work in the room on arrival and I phoned down and within minutes somebody h

Room required maintenance

Good design, lobby area, comfortable