Friendly, clean ideal place to get about.

The location, the restaurant and the staff

Easy to find the location, Near Line Friends Store

Location, comfortable room.

Fantastic location, great Japanese breakfast, clean and tidy

I know it seems petty, but crappy tv channel quality and no free wifi really does peg the score back. It's 2016 not 2001! Great location. Loved the bed, and the shower. I just expect the little details to be there to give it a 5 star rating.

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This is an elegant & stylish boutique hotel with juxtaposition of wallpaper prints & colours. It even has a framed write-up in the guest room on the design concept by Christian Lacroix. The place is clean, the staff very helpful & friendly, ac

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the layout of the hotel is superb, lots of character. A very peacful location, central for touring Norhtumberland. Hotel staff were very pleasant and helpful