Location , service , staff

Friendly Staffs and Good Location to find for food and 24 hours convenience store

Washing machine, tumble dryer & dishwasher in room

The room was awful - tub did not drain well so we had to shower in standing in ankle deep water. Problem persisted even after maintenance came to "fix" it. Hot water inconsistent, cooling system difficult to regulate, Windows dirty and dingy - w

The rooms are old and broken, the room is only cleaned upon request and then only done half heartedly. The staff are moody and not professional, they charge 4 star prices but in reality they are only a 1 to 2 star hotel Save yourself the disappointment an

not much

Location, value for money

Location, clean and great price!

Comfortable clean accommodation where everything worked including the free wifi, friendly helpful very professional staff, good location for sightseeing

We adored the Palace Hotel. We arrive late and Sian, the night desk person was just lovely! She gave us the history of the place, recommendations for our self-guided tour of the city, and took excellent care of us. The Palace Hotel is beautiful and comfor