Upon check in the staff took along time to chok me in . I came after a long 12 hour flight so its terrible . I left message for a visiting friend at the reception and both staff don't communicate ? My friend ask the other staff who did not check me i

Summer is a busy period and staff wasn't too friendly. The gym was locked and other services like toiletries and cleaning were minimal. Otherwise, location was excellent amd convenient!

Was expecting a washing machine for a service apartment but there wasn't any. On the 1st day the key card was not working, had to go up n down to change. The staff could have told us in advance that they changed their lock system.. location was good,

Basic, nice, excellent location for our purposes: close to LSE and direct Underground connection to Heathrow Airport. Helpful staff. For some reason the room didn't have anything for hanging up one's clothes such as a suit. Strange.

Best location, good privacy and great services