Lady at front of house (I can't remember her name). Location. Room comfort.

Room was really small. As with many European hotels, there is no lift and I had to lug my luggage through a very narrow stairway up 4 levels (please pack light or request for a lower level). Otherwise, location was fantastic, just a few minutes walk away

Near to Tonogario National Park

Proper business hotel. Have visited a few times.

Great service, good beds, very quiet

Very disappointing

Had a wonderful stay. Would suggest that the aircon/heater be centralized vs. one single unit in living room area.

Staff very helpful, good value clothes washing service. Enjoyed our stroll into town and a meal in the restaurant overlooking the bay.

nice looking hotel with lots of shops e.g. ichinan ramen, etc and near another big shopping area

everything