Staff, breakfast and location

very centrally located close to Haymarket station (15 mins walk ). In lovely area close to art galleries and on the River side. Food and drinks available at hotel throughout the day. Very friendly helpful staff. Check in is a bit chaotic especially when c

Decent rooms, great location with lovely restaurants just outside

The duty manager was very understanding and honest

Convenient, comfortable

Comfort, breakfast, location

Hotel is 3 min walk from Earls court subway, Very clean and comfortable, lounge offers tea and coffee tv and computer. The continental breakfast had lots of choices, the staff were very friendly. I was in a single room facing the street and it was not noi

the buffet

Nothing much other than a fancy hotel. Good beds and not much character. Taking themselves too seriously?

A number of large signs to tell you about broadband and tv (at a cost) but only a small sign hidden behind the door about towels than other things you may need.