Staff that we dealt with lacking communication skills. We had a specific request for the shuttle service to the trade fair and back. This was emailed as a requirement for our stay. The hotel did not get back to me to inform me that the shuttle does not ru

Clean, not far from airport, Breakfast

Great location, cleaning staff thorough and friendly.

Located next to bentencho JR station but nothing much in that area. Room was small Although the view was great. Buffet breakfast was for additional 2100jpy.

Location, room, access to computer and internet in lobby

room was clean and a good standard

The hotel was in a very good location of Tokyo so going to major tourist attractions was a breeze. Hatchobori and Kayabatcho are the two closest Tokyo Metro stations. There is a shuttle bus in the morning only until 11am for anyone going to the Tokyo JR s

The homely atmosphere and the charming hosts who provided wonderful breakfasts

This was a good, solid hotel in the middle of Roppongi. It's located within walking distance of the popular district, but you'll need the train to go to most places.

Friendly staff, bright clean room, good price