The hotel too old.must renovated...

Price, cleanliness, location

The room is ok, but the bathroom is too small and the amenities are too little. Very near to lancaster gate subway station and entrance of the hyde park.

excellent in every way

Our family stayed in this hotel for one night. Overall, we are satisfied. The location and room cleanliness and service quality are excellent.

Good breakfast

Location although far is great as there is a bus stop right outside the hotel. The hotel in itself is old and so are the rooms which I didnt like. The garden is beautiful and well kept. The restaurants are expensive and offers little choice except for Jap

The hotel is what you would expect from the Mercure brand. The staff here were great, friendly and helpful. The location is good as it is near the main business area and near enough to the waterfront (within a 10-minute walk). Food wise is ok, I thought t

Location

Absolute disaster! End up it's small, dark, old, worn out, sticky floor, squeaky bed, shower- no water supply....Very disappointed