Lovely staff, location is OK about 10 mins from the metro. Hotel is very clean an you get lots of complimentary extras at reception. Room was a bit on the small side, but you are in Tokyo so it was expected

Staff were very helpful, room was basic, but very clean, evening meals was good and again the staff were very helpful

Accueuil sympathique. Petit dej.correct.

Wish we had stayed here before, was a top class hotel, felt like 5 star.

The receptionist who booked us in. The clean towels even when we didnt ask for them. The lift.

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the room is spacious, toilet is very small. the lighting of the toilet also went off, for about 1-2mins on every 10-15mins interval. we told the recept about our problem with the toilet lighting. was told to us that they will fix it when we are out. the p

Nothing worked in our tiny room. The light didn't turn on, the in-room safe didn't work, the TV didn't turn on either, and the shower water temperature was dangerous - it went from really cold to really hot within a few seconds of not touching

We had lots of plans for our trip to London, so we just needed a place to sleep. The place was better than expected, nice beds and an decent bathroom. The staff was friendly and helpfull. There was a train station nearby and with only 25 min. to Liverpool

Staff, proximity to airport, transfer